At RS Mobile Welding Service, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.
1. Information We Collect
When you contact RS Mobile Welding Service, we may collect the following personal information:
- Full Name
- Phone Number
- Email Address
- Service Location Address
- Details related to your welding or fabrication inquiry
We do not collect any sensitive personal data unless explicitly provided by you in the course of our communication.
2. Why We Collect Your Information
We collect personal information solely for:
- Responding to your service inquiries
- Scheduling appointments
- Providing quotes and estimates
- Following up on services provided
- Enhancing customer service and communication
We do not sell, rent, or share your personal information with third parties.
3. Access to Your Information
Access to your personal data is limited strictly to RS Mobile Welding Service’s internal business team. Only authorized personnel involved in customer service and operations have access to this information.
We do not share your information with outside companies, contractors, or marketing agencies.
4. Data Retention
We retain personal information only as long as necessary to:
- Respond to inquiries
- Maintain service history for repeat customers
- Comply with applicable legal or tax obligations
Unless otherwise required by law, we will securely delete your data upon request or after it is no longer needed.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Ask us to correct or update your information
- Request the deletion of your data at any time
To exercise any of these rights, please contact us at:
📧 Email: rs.welding@hotmail.com
📞 Phone: (416)-825-2956
We will respond to your request within a reasonable timeframe under Canadian privacy laws.
5. Booking Policy
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Scheduling: All service appointments must be scheduled in advance by phone, email, or through our website (if applicable).
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Estimates: Estimates are provided based on available information. Additional charges may apply if unexpected conditions are found during the job.
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Confirmation: Bookings are confirmed via phone or email. Last-minute changes or urgent service is subject to availability.
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Cancellations: Please provide at least 24 hours’ notice to cancel or reschedule. Late cancellations may incur a fee if material or travel costs have already been committed.
RS Mobile Welding Service values your trust and is committed to protecting your privacy. If you have any questions or concerns about this policy, please don’t hesitate to reach out.